Terms of Service

Last updated: December 21, 2025

1. Acceptance of Terms

By accessing or using Team Common Ground ("the Service"), you agree to be bound by these Terms of Service. If you do not agree to these terms, please do not use the Service.

2. Description of Service

Team Common Ground is a business relationship management platform that allows businesses and their clients to collaborate, track interactions, and maintain shared records. The Service is available via web application and native apps for macOS and iOS.

3. User Accounts

To use the Service, you must create an account. You agree to:

  • Provide accurate and complete information during registration
  • Maintain the security of your account credentials
  • Notify us immediately of any unauthorized access to your account
  • Be responsible for all activities that occur under your account

4. Acceptable Use

You agree not to use the Service to:

  • Violate any applicable laws or regulations
  • Infringe on the rights of others
  • Upload or transmit malicious code or content
  • Attempt to gain unauthorized access to the Service or its systems
  • Interfere with or disrupt the Service or its infrastructure
  • Use the Service for any illegal or unauthorized purpose
  • Send unsolicited bulk email (spam), phishing messages, or other communications that violate applicable anti-spam laws (such as CAN-SPAM) through the Broadcasts feature

5. Data and Content

You retain ownership of any data and content you upload to the Service. By using the Service, you grant us a limited license to store, process, and display your content as necessary to provide the Service.

You are responsible for ensuring that you have the right to upload any content and that such content does not violate any third-party rights. When using the Broadcasts feature, your email content is transmitted through third-party email delivery providers to reach your recipients.

6. Privacy

Your use of the Service is also governed by our Privacy Policy, which describes how we collect, use, and protect your personal information.

7. Termination

We reserve the right to suspend or terminate your access to the Service at any time, with or without cause, and with or without notice. You may also terminate your account at any time by contacting us or using the account deletion feature in your settings.

8. Disclaimers

The Service is provided "as is" and "as available" without warranties of any kind, either express or implied. We do not guarantee that the Service will be uninterrupted, secure, or error-free.

9. Limitation of Liability

To the maximum extent permitted by law, we shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising out of or related to your use of the Service.

10. Changes to Terms

We may update these Terms of Service from time to time. We will notify you of any material changes by posting the new terms on this page and updating the "Last updated" date. Your continued use of the Service after any changes constitutes acceptance of the new terms.

11. Contact Us

If you have any questions about these Terms of Service, please contact us at support@teamcommonground.com.